A Data Culture for a Better Customer Experience - USA & Canada
Join us for this unique opportunity!
Now more than ever, customers expectations are increasing. The acquisition and retention of customers and other stakeholders depends on an organization’s ability to adapt to our fast-paced changing world; and bringing data into the equation is now critical to achieve success.
During this Master Class, Professor Ana Alonso will analyze some of the key factors which impact on The Customer Experience in different industries, as well as the most relevant aspects of an organizational data culture.
ABOUT OUR SPECIAL GUEST
Professor Ana Alonso Muñumer
Country Manager / Area VP Emea Growth South at Tableau, a Salesforce Company.
Associate Professor at IE School of Human Sciences and Technology
Twenty years' technology sector professional. Passion for Digital Transformation, disruption & leadership. Advance understanding of the technology business and expert in building the strategies that supports growth. With extensive customer service and sales experience, builds loyalty and long-term relationships with customers and partners.
Our speakers
Country Manager / Area VP EMEA Growth at Tableau & Associate Professor at IE University
Ana is a twenty years' technology sector professional with a passion for Digital Transformation, disruption and leadership. She has an advanced understanding of the technology business and is an expert in building the strategies that support growth. With extensive customer service and sales experience, she also specializes in building loyalty and long-term relationships with customers and partners.
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